Privacy Policy and cookies
INTRODUCTION Welcome to our website ("lolligmilano.com"). Please read our Privacy Policy carefully, which applies whenever you access the website and decide to browse it and use its services, regardless of whether you purchase products. We also ask you to read the General Conditions of Use of www.lolligmilano.com , as they contain important information on privacy and the security systems adopted by the website. DATA CONTROLLERS Any personal data provided or collected through the operations you carry out on www.lolligmilano.com will be processed by Lolli G, Lorenza Guerzoni, as independent data controllers, with headquarters in via Rita Tonoli 5 (MI). It decides independently on the purposes and methods of processing, as well as on the security procedures to be applied to guarantee the confidentiality, integrity and availability of the data. DATA CONTROLLERS Currently, some of the data controllers who process your data are the following: 1. GLS, which processes the data necessary to carry out the shipping, delivery, and return of products purchased on our site; 2.
Lolli G, Lorenza Guerzoni for data processing regarding the management and maintenance of Lolli G Milano servers. WHAT PERSONAL DATA FROM CUSTOMERS IS COLLECTED ON WWW.LOLLIGMILANO.COM? The personal data we receive from our customers helps us personalize and continuously improve your purchases on the site. The mandatory or optional nature of the provision is specified from time to time – with reference to the individual information requested – at the time of individual data collection, by placing an appropriate character (*) next to the mandatory information. We use this data in particular to manage orders, provide products and services, process payments, communicate with you about orders, products, services, and promotional offers, update our records, and generally manage your account, display content such as wish lists and customer reviews, and recommend products and services that may be of interest to you. We also use this data to improve our online store and platform, to prevent or detect fraud or abuse of our website, and to enable third parties to perform technical, logistical, and other activities on our behalf. Here are some of the categories of personal data we collect:
- Personal data you provide. Most of the personal data you provide is when you search, order, post to mailing lists or discussion groups, participate in contests or surveys, or communicate with customer service. For example, you provide personal data when you: search for a product; place an order through www.lolligmilano.com ; provide personal data in My Account (and you may have more than one if you have used more than one email address when ordering through www.lolligmilano.com ) or My Profile; communicate with us by phone, email, or otherwise; complete a questionnaire or contest entry; use our services; compile a Wish List or other gift registry; participate in discussion groups or other community features; write and rate reviews; notify us of special occasions; use other personal notification services such as Availability Notifications. The following data is provided: your name; address and phone number; credit card information; names of order recipients (including addresses and phone numbers); names (including addresses and phone numbers) listed in your 1-Click settings; email addresses of your friends and others; the contents of reviews and emails you send to us; your personal description and photo in My Profile; and financial information.
- Automatically Collected Data. We collect and analyze data such as: the Internet Protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information such as browser type and version; and time zone setting, browser plug-in types and versions, operating system, and platform; order history, which we sometimes combine with similar information collected from other customers to create features like "Best Sellers"; the full Uniform Resource Locators (URL) (including date and time); cookie number; products you viewed or searched for; and any phone number used to contact our customer service. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data collected through certain parts of our website for fraud prevention and other purposes. During some visits, we may use software tools such as JavaScript to evaluate and collect session information, including page load times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse movements), and methods used to browse away from the page. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.
- Mobile Devices: Most mobile devices provide users with the ability to disable location services. In most cases, these controls are located within the device's settings menu. If you have questions about how to disable location services on your device, we recommend contacting your mobile operator or device manufacturer.
- Personal data collected from other sources From other sources we receive data such as: updated delivery and address information from our carriers or other third parties, which we use to make changes to our records and to deliver your next orders or send you future communications more quickly.
- Joint or co-branded offerings: We may, from time to time, offer products and services jointly with other companies or under a co-branded agreement.
- 1. process the data exclusively for the purposes and according to the methods illustrated in the information provided when the data is collected;
- 2. use the data for purposes other than those for which the data was specifically released only where the user has given his or her express consent;
- 3. Make data available to third-party companies only for purposes instrumental to providing the requested service and within the scope of an appointment as data controller; not disclose, assign, or transfer data to third parties for their own processing without first informing users and granting their consent;
- 4. respond to requests for deletion, modification, or integration of the data provided, or to object to the processing of data for the purpose of sending commercial and advertising information;
- 5. ensure correct and lawful data management, safeguarding user privacy, and applying appropriate security measures to protect the confidentiality, integrity, and availability of the data provided.
- a. the updating, rectification, and integration of your personal data;
- b. the deletion, anonymization, or blocking of your personal data processed unlawfully, including data whose retention is unnecessary for the purposes for which it was collected or subsequently processed;
- c. certification that the operations referred to in letters a) and b) have been brought to the attention, including with regard to their content, of those to whom the data were communicated or disseminated, except in the case in which such fulfillment proves impossible or involves the use of means manifestly disproportionate to the right protected.
- a. for legitimate reasons, to the processing of your personal data, even if pertinent to the purpose of the collection;
- b. to the processing of your personal data for the purpose of sending advertising or direct marketing materials or for market research or commercial communications. You may freely exercise your rights at any time by sending a written request to Lochi Fashion sas by completing the contact form, and we will respond promptly. To ensure that your personal data is always accurate, up-to-date, relevant, and complete, please notify us of any changes using the contact form.